Online & Face to Face Counselling

For busy lifestyles

Online counselling allows you to conveniently access psychological services and counselling from your home, office or while you are travelling.

At Aspire Health and Psychology, we have several registered psychologists who provide online counselling services. We provide online counselling using a web-based program that allows us to do live video conferencing. This means that you will be able to see and hear your psychologist and they will also be able to see and hear you. The appointment is conducted like a face to face counselling session. We are also able to offer telephone counselling services if you would prefer.

You will need reliable internet, a computer, and a private uninterrupted space for the length of the session. Sessions usually last for 55 minutes.

FAQs

WHO IS ONLINE COUNSELLING FOR?
We cover a broad range of issues using online counselling such as depression, anxiety, phobias, grief, loss, adjustment, pain management, social isolation, anger and behaviour management. We have consultants specialised in gender identity and sexual orientation and sexual dysfunction. Research indicates that online counselling assists people to feel less inhibited and more able to discuss deeply shameful or embarrassing concerns.

WHAT ISSUES ARE NOT SUITABLE FOR ONLINE COUNSELLING?
Online counselling is not appropriate when a person’s life is in danger due to thoughts of self-harm. This also includes other concerns such as hearing voices, hallucinations, severe eating disorders, bipolar, schizophrenia, and other forms of psychosis. This is better managed through face to face services with psychiatrists and specialist therapists.

WHAT DO YOU NEED TO START ONLINE THERAPY?
You will need a computer that has a camera, audio capacity and a reliable internet connection.

HOW DOES ONLINE THERAPY WORK?
Call or email us to discuss whether online counselling is appropriate for you. We will assist you to be allocated with the most appropriate psychologist  for your needs. Once you have chosen the most appropriate therapist we will arrange an appointment time with you.  All payments made for the service will be through online bank transfer or credit card payments received over the phone.

You will be sent a link in order for you to access your online therapy room. You will need to log in at the time of your appointment. The session then takes place similar to a face to face counselling session.